Sun, 18 May 2008 Managers, supervisors and team leaders need to experience the training undergone by their staff and then support the training outcomes by daily on the job coaching. Direct download: Customer_Service_Training_is_a_Waste_of_Time.MP3 Category: podcasts -- posted at: 1:00 PM Comments[0] |
Sun, 11 May 2008 Successful Motivational Managers do not bribe or pay their staff to be successful. Incentives, bonuses and prizes are all acceptable; however, they will never replace attention and acknowledgement. Direct download: Motivation_means_Presence_not_Presents.MP3 Category: podcasts -- posted at: 11:32 AM Comments[0] |
Mon, 5 May 2008 The successful motivational manager understands each member of their team and does not reward everyone in the same way. Direct download: Motivational_Managers_treat_their_team_the_way_they_expect_to_be_treated.MP3 Category: podcasts -- posted at: 7:56 AM Comments[0] |
Mon, 5 May 2008 Nervousness is vital; to be a successful Public Speaker, you need nerves. However, its how you handle the nerves, that will determine your success as a speaker. Comments[0] |
Mon, 5 May 2008 If you dont feel confident in a particular situation, act or pretend to be confident. Walk into a room as if you own the place. Comments[0] |
Sun, 4 May 2008 Motivational Managers know, that to get the best out of their team, they need to concentrate on human interactions and make an emotional connection with each individual team member Direct download: The_one_thing_you_need_to_know_about_team_motivation.MP3 Category: podcasts -- posted at: 1:46 PM Comments[0] |

