The sandwich technique doesn't work, it lets you off the hook and it's a soft option. Listen to some other ways to give feedback.

The sandwich technique doesn't work, it lets you off the hook and it's a soft option. Listen to some other suggestions.

If you want customers to return, to spend more money, and tell other people about your business, then you need to listen to this.

Incentives, prizes, gifts and bonuses don't motivate people at work. They may have short term benefits, but you will never buy your way to peak performance. Listen to some other ideas. 

Hand out 'Warm Glows' not Dampeners. 

Do you react to a difficult person's behaviour or do you think. Listen to this and think!

Fear is good, but only as long as you as you are aware of it and keep it under control, that's what courage is all about.

Don't you just hate it when things go wrong? Don't panic, this is a fantastic opportunity to show just how good your customer service really is. 

2013 will be a challenge for many people, and more than a few businesses. If you want to look back this time next year on a successful 2013, then you need to be lean and mean. Listen to these two tips.

Listening is a very powerful management skill. If you want to become a Motivational Manager, and minimise your stress, then you need to become a Powerful Listener.