To be a successful leader and manager, you've got to know the business you're in, but more importantly, you've got to know how to get the best out of your people.

Instead of ignoring or trying to deal with whatever staff are whinging or complaining about; it's much more productive to stop the complaints in the first place.

Managing and motivating people is the hardest job in the world. Every human being is different and they're driven by emotions and not logic.

Smiling and being agreeable influences your life in a positive way. Switching on a smile will ensure you'll be happier and everyone else will be happier!

Time is probably our greatest resource. We never seem to have enough of it, and it seems to pass so quickly. Well we won't get any more of it, and we can't slow it down.
What we can do is make the most of the time we have. Here are some simple steps you can take to get the most out of your day.

Your team members want to know that you care about them, that you are interested in them from a personal, and business point of view. They want to believe that you trust them, and want them to succeed. If you can create that environment, then you will have a happy and motivated team

Feedback is one of the Top 3 factors that motivate people at work. There is no doubt, that giving people feedback, is absolutely vital to ensure a motivated team who deliver results!

To encourage positive behaviour rather than negative, concentrate on what people do well and give - praise, not punishment.

Do you ever find yourself at a networking event such as the Chamber of Commerce, a Networking Club, or perhaps a business seminar. You want to network with the other participants, but you're unsure how to go about it. This programme will give you tips and techniques to become a 'Great Networker'!

Do you really know what you're looking for when you interview someone for a job? It's not about their knowledge, experience, or their intelligence; it's about their talent to do the job. Listen and find out more.